Insights Around Data, Customer Experience and Success Metrics – Rich Kim, Group Director, Digital, Initiative

Posted 15 hours ago by Insights Around Data, Customer Experience and Success Metrics – Rich Kim, Group Director, Digital, Initiative

Rich Kim shares the refreshing insights that were gained around data, customer experience, and success metrics by taking the time to examine these topics from the perspective of the person on the other side of the table – both the consumer as well as the partner that is ultimately developing the creative he is placing and measuring.